Refund policy

Returns
We will not refund in the result of change in mind but offer in store credit. Faulty goods will be replaced in a timely manner.

To be eligible for a return, your item must be unused and in the same condition that you received it.

non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 business days.
In the case of store credit you will be issued a credit note within 10 business days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@wildwooddesigns.com.au and send your item to: D & G Furniture, 21 Milperra Road , Revesby NSW 2112, Australia.

Shipping
To return your product, you should mail your product to: D & G Furniture, 21 Milperra Road , Revesby NSW 2112, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.